- CALENDAR FOR MAC MANAGE SUBSCRIPTIONS NOT WORKING TROUBLESHOOTING UPDATE
- CALENDAR FOR MAC MANAGE SUBSCRIPTIONS NOT WORKING TROUBLESHOOTING SOFTWARE
Keep in mind that we are always checking that Jane is doing her job of pushing out the details of your appointments first, so these tips and tricks are based on our experiences and are not within the scope of Jane herself. The rest of this guide touches on troubleshooting tips for Subscribed Calendars. What can I do if my Subscribed Calendar isn’t working? We still have many users with Subscribed Calendars who don’t experience the above, but these are the ones we’ve seen come up in the past. Syncing across a service like iCloud adds another layer to the message Jane’s information goes through and can cause delays or miscommunication. Whether your calendar is subscribed directly on your device or being synced across something like iCloud.
CALENDAR FOR MAC MANAGE SUBSCRIPTIONS NOT WORKING TROUBLESHOOTING UPDATE
Many of these applications only update when they “see” a change and sometimes they don’t pick up on these very well This is often what happens when your appointment time/ date changes and you don’t see this updated in your local calendar.
CALENDAR FOR MAC MANAGE SUBSCRIPTIONS NOT WORKING TROUBLESHOOTING SOFTWARE
We see this from time to time immediately after software updates on your device. The calendar just isn’t picking up the information Jane is sending.The URL for the subscription was copied and pasted wrong or an unknown error has occurred with the URL link.This includes Google Calendar, but other applications like iCalendar allow you to change this to every 15 minutes. Many of the most commonly used programs refresh once roughly every 24 hours. The calendar program does not refresh the subscription often enough.Some of the most common we’ve seen include: There are a variety of things that can get mixed up. Once the information is sent, Jane is no longer in control. Why would my calendar subscription not be working correctly?Ĭalendar subscriptions are a way that Jane can send information to your local calendar app. There are also settings on your local calendar that may impact how Jane’s appointment information comes through, such as how frequently the calendar is looking for Jane’s updates. Along the way things can become muddled and then you sometimes get the wrong message display at the other end. Jane sends the message loud and clear, but it has to pass through a few players before it lands in your local calendar.
If you’ve ever played the game of Telephone, you know how much a message can be distorted as it’s passed through different players!Ĭalendar Subscriptions are a little like that. We are then relying on a steady internet connection and your local calendar to pick up on this information and also to display it correctly. Jane’s role is to continuously ‘push’ out information about your appointments to the local calendar you use. When it comes to a Subscribed Calendar Jane only controls one piece of a much bigger puzzle. Subscribing to your Calendar for Patients What’s Jane’s role in Subscribed Calendars? We have some wonderful guides ready to go to help both staff and patients subscribe to their calendars:
Once you’ve made that connection between Jane and your calendar, we continuously push out information about new, cancelled, deleted or updated appointments to that local calendar.Īt this time Jane will continuously send updates to your local calendar about all upcoming appointments and those in the past 30 days. This might be with Google Calendar, Outlook Calendar or iCalendar (for Apple devices) and is an awesome tool for seeing everything that’s going on in your life in one place.
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